7 Steps to Effective Third-Party Risk Management (TPRM) 

by  
AnhNguyen  
- May 28, 2024

In the last episode, we have already studied the basic understanding about TPRM in the context of ESG. In this blog, we will delve into the recommended steps to implement […]

In the last episode, we have already studied the basic understanding about TPRM in the context of ESG. In this blog, we will delve into the recommended steps to implement a TPRM program. Managing third-party risk is critical for any organization relying on external vendors or partners, ensuring compliance, security, and resilience against potential disruptions. 

Step 1: Identify Your Goals 

Understanding your organization’s ESG objectives is crucial. Are they prioritizing transparent reporting or setting future metrics and improvement goals? Align your Third-Party Risk Management (TPRM) goals with these ESG objectives for seamless integration. This will also help you evaluate the risk exposure and prioritize accordingly. To identify your business’s ESG goals, consider following these steps: 

Conduct an Internal Assessment: 

  • Gather input from various departments including sustainability, compliance, and executive leadership. 
  • Review existing corporate ESG strategies, policies, and reports. 

Define Specific ESG Goals: 

  • For example, set a target to reduce your carbon footprint by 20% over the next five years. 
  • Identify key ESG factors relevant to your industry and business operations. 

Engage with Internal Stakeholders: 

  • Hold workshops and meetings to discuss and refine ESG priorities. 
  • Collaborate with sustainability teams to ensure alignment with broader corporate objectives. 

Document and Communicate Goals: 

  • Create a detailed ESG roadmap outlining specific targets, timelines, and responsibilities. 
  • Regularly update all stakeholders on progress and any changes to objectives. 

Example: 

If your goal is to reduce your carbon footprint, start by identifying environmentally responsible vendors. Conduct assessments to ensure they meet your sustainability criteria. Partner with suppliers that utilize renewable energy and have robust waste management practices. This not only helps achieve your ESG target but also sets a benchmark for future procurement processes. 

Step 2: Determine Third-Party Vendors That Fall Within The Scope 

Once you have your goals in place, the next step is to identify all your third-party vendors and partners. It’s essential to have a comprehensive list of all external entities that have access to your data, systems, or processes. This includes suppliers, service providers, contractors, and any other parties that you do business with.  

For example, your third-party partners could include IT service providers who manage your infrastructure, logistics companies that handle your shipments, marketing agencies that run your campaigns, and consultancy firms that provide strategic advice. You can start by reviewing existing contracts and agreements, conducting interviews with key personnel, and leveraging technology solutions to track vendor relationships. Having a complete understanding of your third-party vendors is crucial for effective TPRM as it allows you to prioritize and assess risks accurately. 

Step 3: Assess Current TPRM Tools and Procedures 

To effectively integrate ESG into your Third-Party Risk Management (TPRM) program, it’s crucial to evaluate and potentially enhance your existing tools and processes. Here are key components to clarify: 

  1. Inherent Risk Assessments: Evaluate the raw level of risk associated with a third party before considering any mitigating controls, helping to identify the baseline risk based on factors such as industry and location. 
  2. Vendor Risk Questionnaires: Use detailed surveys to gather information about third-party risk management practices, including ESG factors, providing a structured method to collect consistent data. 
  3. Due Diligence Documents: Collect all necessary documentation during the vendor assessment process, including financial reports, compliance certificates, and ESG-related documents, to ensure thorough examination and verification. 
  4. Risk Assessment Frameworks: Employ structured methodologies to evaluate and categorize third-party risks, including ESG criteria, to prioritize risk management efforts and resources systematically. 
  5. Continuous Monitoring Tools: Use systems and processes designed for regular tracking and assessment of third-party activities and compliance status, ensuring ongoing oversight and timely identification of new risks. 
  6. Contractual Safeguards: Incorporate specific ESG requirements and compliance clauses into third-party contracts, ensuring legal enforcement of standards and managing risks effectively. 
  7. Vendor Performance Metrics: Utilize quantitative and qualitative measures to evaluate the ongoing performance of third parties, including delivery, service quality, and adherence to ESG standards. 

Step 4: Assess Third-Party Readiness 

Once you have identified your third-party vendors and evaluated your existing TPRM tools, the next step is to assess their readiness. This involves evaluating how well they align with your ESG goals and standards. 

  1. Assess Vendor Sustainability Reports: Review any sustainability reports provided by vendors, including their ESG performance metrics and initiatives. 
  2. Conduct Assessments: Use questionnaires, interviews, and site visits to evaluate vendors’ ESG practices and identify any potential gaps or areas for improvement. 
  3. Utilize External Ratings Agencies: Leverage ratings agencies that specialize in evaluating ESG performance to get an unbiased assessment of your third parties’ sustainability efforts. 
  4. Collaborate with Vendors: Engage in open communication with vendors to discuss your ESG goals and expectations, as well as provide guidance and support for improvement. 
  5. Monitor Ongoing Compliance: Continuously monitor vendor compliance with your ESG requirements through regular assessments, audits, and performance reviews. 

Step 5: Prepare Communications and Educational Materials 

Effective communication is key to successfully integrating ESG into your TPRM program. It’s essential to provide clear and concise guidance to all stakeholders, including employees, third-party vendors, and executive leadership. Below is an example of educational materials structured in a tabular format to ensure clear, concise, and accessible information for stakeholders. These materials can aid in the effective communication and integration of ESG objectives within the TPRM program. 

Material Type  Target Audience  Content  Purpose 
Training Modules  Third-Party Vendors  Interactive training modules covering ESG principles, specific requirements, and best practices in sustainable operations.  To ensure vendors understand and adhere to ESG standards. 
Webinars  Executive Leadership  Live and recorded webinars discussing the strategic importance of ESG, recent trends, and how leadership can drive ESG initiatives.  To inform leadership about the broader significance of ESG and their role in advocacy. 
Infographics  All Stakeholders  Visual summaries of key ESG metrics, goals, and achievements to present the information in an engaging and easily digestible format.  To quickly convey essential ESG information to a wide audience. 
Newsletters  Employees & Partners  Regular updates on ESG progress, new initiatives, industry news, and success stories.  To keep all parties informed and engaged with ongoing ESG efforts. 
Checklists and Tools  Employees & Vendors  Usable checklists, templates, and tools to assist in the implementation and monitoring of ESG practices.  To facilitate the practical application of ESG principles in day-to-day operations. 
Surveys and Feedback  All Stakeholders  Surveys to collect feedback on ESG initiatives and understand the effectiveness of communication materials.  To gather insights and improve future ESG educational efforts. 

Step 6: Report Your Progress and Impact 

Effective reporting of your ESG progress and impact is crucial for transparency and continuous improvement. Begin by summarizing key achievements and measurable outcomes related to ESG initiatives, leveraging both qualitative and quantitative data. Ensure the distribution of regular reports to all stakeholders, including detailed analyses of compliance, performance improvements, and areas needing further development. Utilize visual aids such as charts and graphs to clearly depict progress. Additionally, share success stories and case studies demonstrating the positive impacts of ESG practices within your organization and supply chain. Regularly updating and engaging stakeholders through concise and impactful reports fosters trust and ongoing commitment to ESG objectives. 

Step 7: Continuous Improvement and Adaptation 

As with any aspect of your TPRM program, it’s crucial to regularly review and adapt your ESG practices. Monitor relevant changes in regulations, industry standards, stakeholder expectations, and emerging risks to ensure the continued effectiveness and relevance of your ESG objectives. Seek feedback from all stakeholders on current practices and identify opportunities for improvement. Regularly update educational materials and reports to reflect new developments, ensuring ongoing engagement and alignment with ESG goals. With a dynamic approach to ESG integration, your organization can continuously improve its social, environmental, and governance impact. 

Conclusion 

Integrating ESG principles into your TPRM program is a critical step towards creating a more sustainable and responsible organization. By following these seven steps, you can ensure that ESG goals are effectively communicated, integrated, and continuously improved upon within your organization and supply chain. Remember to involve all stakeholders in the process and leverage educational materials and reporting to promote transparency and ongoing 

 

Source:

[1] https://www.cunastrategicservices.com/content/dam/css/resource-guides/venminder/VENMIN_7steps.pdf

 

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